An entire category defined by its first customer.
Salesforce, HubSpot, and every tool built in their image assumes your customer relationship happens over email and ends with a closed deal. The vocabulary reflects it — leads, opportunities, stages, close dates. The workflows reflect it. The pricing reflects it.
For the millions of businesses where work happens on job sites, in trucks, and on rooftops, that assumption is wrong. The deal closing isn't the end of the relationship. It's the beginning of the part that actually costs money.
Legacy CRM tracks leads through stages. Field service businesses need to track people, equipment, crews, and time — simultaneously, in real conditions, with no room for error.
Most small trades businesses run on a mix of texts, spreadsheets, paper invoices, and memory. Not because they don't want software — because nothing fits.
Field-service-specific tools exist, but most are enterprise platforms squeezed into a lower price point — with the complexity intact and the support removed.
Every major player in this space was built by engineers who studied the problem. We built Kanvo by living it — running a real field service operation while writing the code.
What the mismatch actually costs you.
Labor becomes a guess
Pipeline software has no concept of a crew hour tied to a specific job. So labor — usually the single largest cost line in a trades business — gets reconstructed after the fact from timesheets and memory. You find out a job lost money weeks after you could have done anything about it.
Client history scatters
The estimate lives in one tool, the invoice in another, and the actual conversation in somebody's personal text messages. When a client calls about work from two seasons ago, answering them is an archaeology project.
Your client list walks out the door
When staff communicate with customers from their own phones, your customer relationships are stored on devices you don't control. Most CRMs have no answer for this because their users sit at desks with company email.
You pay for complexity you'll never use
Enterprise field service platforms are priced and structured for companies with a dedicated dispatcher, an office manager, and an IT budget. A six-person crew gets the complexity and none of the support that made it survivable.
Software should work the way the people using it actually work.
Kanvo Technologies exists to challenge those assumptions. We build for businesses where the work is physical, the margin for error is real, and the team in the field is the product.
That means job-linked timeclocking instead of generic shifts. Client SMS that doesn't expose your contact list to whoever is holding the phone. Dispatch a working owner can run without hiring a dispatcher. Permissions enforced at the data layer rather than by hiding a menu.
It starts with the trades — and it doesn't stop there.
See what we built →